Ningbo Wangtong Lock Co., Ltd. Privacy Policy
Effective date：2020-04-25
Update Date：2020-05-25
Ningbo Wangtong Lock Industry Co., Ltd
The company and its affiliates (collectively referred to as "we") are committed to protecting your personal privacy. This privacy policy (hereinafter referred to as "this policy") describes how we handle personal data and protect information privacy during your use of the following services, products, and related mobile applications (collectively referred to as "products").
Wangtong Cabinet Lock Application
In this policy, "personal data" refers to the use of personally identifiable information alone or in combination with other information. "Intelligent devices" refer to non-standard computing devices produced or manufactured by hardware manufacturers that have human-computer interfaces and can transmit data through wireless networks, including intelligent household appliances, intelligent wearable devices, intelligent air purification devices, and so on. "Application" refers to a mobile application provided by Ningbo Wangtong Lock Industry Co., Ltd. that can help end users remotely control intelligent devices and connect to the suppliers Internet of Things (IoT) platform.
For mobile applications from other brands that are supported by Ningbo Wangtong Lock Industry Co., Ltd., it will be up to our customers to determine which personal data to collect through our products. We collect information based on customer requirements, and the processing of such information is limited to providing the services agreed upon between the customer and us. If you are a user of our customer and you do not want to be contacted by a customer using our service, please contact the customer directly and inform them of your request.
What personal data do we collect
In order to provide you with our services, we will require you to provide the personal data necessary for such services. If you do not provide personal data, we may not be able to provide you with our products or services.
1、The information you voluntarily provided to us
Account or Personal Data: When you register for our account, we may collect your name and contact information, such as your email address, phone number, user name, and login credentials. During your interaction with our products, we may further collect nickname, avatar, country code, language preference, or time zone information from your account.
Feedback: When you use the feedback and suggestion features in our products, we will collect your email address, phone number, and feedback content to promptly handle your issues and device failures.
2、Information we automatically collect
Device Information: When you interact with our product, we automatically collect device information, such as the device’s MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log file, and mobile network information.
Usage Data: During your interaction with our website and services, we will automatically collect usage data related to accessing, clicking, downloading, sending/receiving messages, and other uses of our website and services
Log information: When you use our application, system and exception logs may be uploaded.
Location information: When you use our specific products or services (such as Wangtong cabinet locks), we may collect real-time accurate or imprecise geographic positioning information about you.
3、Information about smart devices：
Basic information about smart devices: When you use smart devices connected to our products or services, we may collect basic information about smart devices, such as device name, device ID, online status, activation time, firmware version, and upgrade information.
Information reported by smart devices: Depending on the different smart devices you choose to connect to our products or services, we may collect information reported by your smart devices. For example, unlock records.
Purpose and legal basis for processing personal data
The purpose of processing your information is as follows：
Provide services for you: We process your account and personal data, device information, usage data, location information, and smart device related information to provide the products and services you request or purchase. The legal basis for such treatment is to perform our contract with you in accordance with our terms of use.
Improve our services: We process your device information, usage data, location information, and intelligent device related information to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiency, and prevent and track fraud or improper use. The legal basis for such treatment is to perform our contract with you in accordance with our terms of use.
Non Marketing Communications: We process your personal data to send you important information related to services, terms/conditions, and policy changes, or other management information. "Due to the importance of this type of information, you may not be able to choose not to receive this type of mail.". The legal basis for such treatment is to perform our contract with you in accordance with our terms of use. Marketing Communications: We may process your personal data to provide you with marketing and promotional materials related to our products and services. In the above cases, each message we send to you contains instructions that allow you to choose not to receive such messages again. The legal basis for such processing is based on your consent. In addition, if you agree to participate in our raffle, competition, or other promotional activities, we may use your personal data to manage such activities.
Personalized Services: We may process your account and personal data, usage data, and device information to design personalized products and provide you with customized services (such as recommending and displaying product information and advertisements that are appropriate for you), as well as inviting you to participate in user surveys of the products you use. The legal basis for such processing is based on your consent.
Compliance: We will process your personal data as we deem necessary or appropriate: (a) comply with applicable laws and regulations; (b) Comply with legal procedures; (c) Respond to requests from public agencies and government authorities; (d) Fulfill our terms and conditions; (e) Protect our operations, businesses, and systems; (f) Protect the rights, privacy, security, or property of us and other users, including you; And (g) seek available remedies or limit the damages we may need to provide.
Who do we share your personal data with?
Ningbo Wangtong Lock Co., Ltd. only shares your personal data in a way that you know. We may share your personal data with the following participants:
Disclose your personal data to third-party service providers that provide us with certain business related services, such as website hosting, data analysis, payment and credit card processing, infrastructure provisioning, IT services, customer support services, email delivery services, and other similar services to ensure that they can provide us with services.
Disclose your personal data to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our websites and services. Disclose your personal data to affiliates or other third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or shares (including, but not limited to, the foregoing in connection with any bankruptcy or similar proceedings). In this case, you will receive explicit notification via email and/or our website about ownership changes, incompatible new ways of using personal data, and personal data choices.
If we deem it necessary or appropriate to: (a) comply with applicable laws and regulations; (b) Comply with legal procedures; (c) Respond to requests from public institutions and government authorities, including those outside the country where you reside; (d) Fulfill our terms and conditions; (e) Protect our operations, businesses, and systems; (f) Protect the rights, privacy, security, or property of us and other users, including you; And (g) seek available remedies or limit the damages we may need to provide.
Disclose your personal data to a subsidiary or affiliate of the company for regular business activities.
In addition to the above third parties, we only disclose your personal data to other third parties with your consent.
International transfer of collected information
To facilitate our operations, we may transfer, store, and process your personal data in jurisdictions other than where you reside. These countries may have different data protection laws.
Rights related to personal data
We respect your rights and will also have access to your personal data. You can exercise any of the following rights:
"You do not need to pay any fees through the" Personal Data - Personal Center "in our product, and we will respond within 30 days.". If you decide to send us a request by email, please indicate what information you would like to change, whether you want to delete your personal data from our database, or what restrictions you want us to be subject to when using your personal data. Please note that for security reasons, we may require you to verify your identity before further processing your request.{" "}
You can：
Request access to personal data related to you that we process;
Require us to correct inaccurate or incomplete personal data related to you;
Request to delete your personal data;
Request temporary or permanent restrictions on our processing of some or all of your personal data;
Require us to process your data based on your consent or contract with you, and to transmit personal data to you or a third party when we automatically process your data;
When we use your personal data based on your consent or our legitimate interests, we choose to oppose or refuse our use of your personal data.
Safety guarantee measures
We take commercially reasonable physical, administrative, and technical safeguards to maintain the integrity and security of your personal data. Ningbo Wangtong Lock Industry Co., Ltd Provide multiple security policies to effectively ensure the data security of users and devices. In terms of device access, we guarantee data security, access authentication, and authorization applications. In terms of data communication, it supports the use of security algorithms and transmission encryption protocols as well as commercial level information encryption transmission based on dynamic keys for communication. In terms of data processing, strict data filtering and verification as well as a complete data review process are adopted. In terms of data storage, all confidential information of users will be securely encrypted for storage. If for any reason you believe that your interaction with us is no longer secure (for example, you believe that the security of your account with Ningbo Wangtong Lock Co., Ltd. has been compromised), please send an email to wtlocks@gmail.com Let us know immediately.
Data retention period "We will process your personal data within the shortest possible period for achieving the purposes stated in this policy, unless it is necessary to retain it for a longer period of time in accordance with specific legal requirements.". "We will determine an appropriate retention period based on the quantity, nature, and sensitivity of personal data. After the retention period expires, we will destroy your personal data.". If we are unable to destroy data for technical reasons, we will take appropriate measures to prevent further use of your personal data.
Statement on policy changes
We may update this policy based on changes in information practices. If we make any significant changes, we will notify you by email (sent to the email address specified in your account) or publish a notification on the mobile app before the changes take effect. We recommend that you regularly browse this page to obtain the latest information about privacy practices.
Contact us
If you have any questions about our practices or this policy, please contact us through the following methods:
Ningbo Wangtong Lock Industry Co., Ltd company
Postal address:
West Zone of Industrial Park, Guanhaiwei Town, Cixi City, Zhejiang Province
Mail box:
nmb@wang-tong.com